Locating a problem: Difference between revisions

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#Perform a [[Sensor test]].  
#Perform a [[Sensor test]].  
#Switch the [[Sensor heads]] ([[POS]]) between right and left side. This is also a good opportunity to clean and apply contact oil to the gold pin and thread connecting the [[Sensor connectors]] and proper [[Sensor heads]]. When disconnecting a sensor from the sensor connector remember to observe the guidelines to prevent damage by ESD, see [http://www.oroboros.at/index.php?id=esd-protection [MiPNet14.1]].  
#Switch the [[Sensor heads]] ([[POS]]) between right and left side. This is also a good opportunity to clean and apply [[contact oil]] to the gold pin and thread connecting the [[POS connector]]s and proper [[Sensor heads]]. When disconnecting a sensor from the POS connector remember to observe the guidelines to prevent damage by ESD, see [http://www.oroboros.at/index.php?id=esd-protection [MiPNet14.1]].  
#Repeat the full [[Sensor test]]. If the problem moved together with the sensor from one side to the other, the problem is located in the sensor head (POS).  
#Repeat the full [[Sensor test]]. If the problem moved together with the sensor from one side to the other, the problem is located in the sensor head (POS).  
#If the problem remained on the same side, switch the [[Sensor connector]] together with the attached sensors between right and left side.  
#If the problem remained on the same side, switch the [[POS connector]] together with the attached sensors between right and left side.  
#Repeat the full [[Sensor test]]. If the problem moved together with the sensor connector, it is located at the [[Sensor connector]]. If the problem still stays on the same side check carefully the DatLab settings for this side. There may be wrong settings for [[Gain]], [[Polarization voltage]] or [[Scaling]]. Or there may be a wrong calibration for this channel (this is easily detected by observing the [[Raw signal]]). When these problems have been ruled out an electronic defect in the main unit for this channel must be considered. This should be confirmed by removing components as described below
#Repeat the full [[Sensor test]]. If the problem moved together with the POS connector, it is located at the [[POS connector]]. If the problem still stays on the same side check carefully the DatLab settings for this side. There may be wrong settings for [[Gain]], [[Polarization voltage]] or [[Scaling]]. Or there may be a wrong calibration for this channel (this is easily detected by observing the [[Raw signal]]). When these problems have been ruled out an electronic defect in the main unit for this channel must be considered. This should be confirmed by removing components as described below


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#Record the [[Raw signal]] at open chamber (same conditions as at the beginning of a [[Sensor test]]. If the signal is off scale (9.99 V) try to decrease the gain (Gain = 2 for atmospheric saturation).  
#Record the [[Raw signal]] at open chamber (same conditions as at the beginning of a [[Sensor test]]. If the signal is off scale (9.99 V) try to decrease the gain (Gain = 2 for atmospheric saturation).  
#Empty the chamber. Remove the [[Sensor connector]] plus the still attached [[Polarographic oxygen sensor]]. Leave the sensor attached to the [[Sensor connector]]. Set an event, describing what you did and record the signal for a short time.  
#Empty the chamber. Remove the [[POS connector]] plus the still attached [[Polarographic oxygen sensor]]. Leave the sensor attached to the [[POS connector]]. Set an event, describing what you did and record the signal for a short time.  
#Remove the [[Polarographic oxygen sensor]] from the [[Sensor connector]]. Set an event, describing what you did and record the signal for a short time.  
#Remove the [[Polarographic oxygen sensor]] from the [[POS connector]]. Set an event, describing what you did and record the signal for a short time.  
#Remove the [[Sensor connector]] from the [[Main unit]]. Set an event, describing what you did and record the signal for a short time.
#Remove the [[POS connector]] from the [[Main unit]]. Set an event, describing what you did and record the signal for a short time.


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|-
|-
| '''II'''  
| '''II'''  
| sensor connector + senor removed from chamber, sensor still connected to sensor connector  
| POS connector + sensor removed from chamber, sensor still connected to sensor connector  
| initial decrease in voltage
| initial decrease in voltage
|-
|-
| '''III'''  
| '''III'''  
| sensor removed from sensor connector  
| sensor removed from POS connector  
| stable signal at 0 V
| stable signal at 0 V
|-
|-
| '''IV'''  
| '''IV'''  
| sensor connector removed from main unit  
| POS connector removed from main unit  
| signal offscale (+/- 9.99 V)
| signal offscale (+/- 9.99 V)
|}
|}
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| yes  
| yes  
| yes  
| yes  
| probable defect in the [[Sensor]]. This indication is not so strong as a localization obtained via switching components. The [[Sensor connector]] (not the [[Sensor]]) may be defect, but this may be only visible when a signal is present.
| probable defect in the [[Sensor]]. This indication is not so strong as a localization obtained via switching components. The [[POS connector]] (not the [[Sensor]]) may be defect, but this may be only visible when a signal is present.
|-
|-
| no  
| no  
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| no  
| no  
| yes  
| yes  
| indicates a defect in the [[Sensor connector]]
| indicates a defect in the [[POS connector]]
|-
|-
| no  
| no  
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{{#set:Technical service=Sensor|Technical service=Sensor connector| Technical service=Main unit}}  
{{#set:Technical service=Sensor|Technical service=POS connector| Technical service=Main unit}}  


{{Troubleshooting}}
{{Troubleshooting}}

Revision as of 17:07, 14 September 2010

The two chamber approach of the O2k has among other benefits also advantages for Troubleshooting. By switching components between sides it usually is possible to locate a problem specifically at one component. This component can then be serviced by the user or replaced by OROBOROS Instruments without the need to ship the entire oxygraph.


Locating a Problem by Switching Components

It is always important to access the performance of the instrument in a well defined manner. Therefore, at each stage of this process a full Sensor test has to be done. In such a sensor test all hardware problems are visible. Biological experiments are not suitable for trouble shooting purposes. For troubleshooting it is very helpful to observe the Raw signal rather than a calibrated signal.

  1. Perform a Sensor test.
  2. Switch the Sensor heads (POS) between right and left side. This is also a good opportunity to clean and apply contact oil to the gold pin and thread connecting the POS connectors and proper Sensor heads. When disconnecting a sensor from the POS connector remember to observe the guidelines to prevent damage by ESD, see [MiPNet14.1].
  3. Repeat the full Sensor test. If the problem moved together with the sensor from one side to the other, the problem is located in the sensor head (POS).
  4. If the problem remained on the same side, switch the POS connector together with the attached sensors between right and left side.
  5. Repeat the full Sensor test. If the problem moved together with the POS connector, it is located at the POS connector. If the problem still stays on the same side check carefully the DatLab settings for this side. There may be wrong settings for Gain, Polarization voltage or Scaling. Or there may be a wrong calibration for this channel (this is easily detected by observing the Raw signal). When these problems have been ruled out an electronic defect in the main unit for this channel must be considered. This should be confirmed by removing components as described below


Locating a Problem by Removing Components

The approach described above reached its limitations when more then one component is damaged. In this case some information can be gained by sequentially removing components. This approach can also be used to confirm a suspected defect in the main unit. When removing components from the running instrument is is of special importance to observe the ESD guidelines, see [MiPNet14.1]

Start with a fully assembled chamber, filled with some medium, e.g. water.

  1. Record the Raw signal at open chamber (same conditions as at the beginning of a Sensor test. If the signal is off scale (9.99 V) try to decrease the gain (Gain = 2 for atmospheric saturation).
  2. Empty the chamber. Remove the POS connector plus the still attached Polarographic oxygen sensor. Leave the sensor attached to the POS connector. Set an event, describing what you did and record the signal for a short time.
  3. Remove the Polarographic oxygen sensor from the POS connector. Set an event, describing what you did and record the signal for a short time.
  4. Remove the POS connector from the Main unit. Set an event, describing what you did and record the signal for a short time.


Tested states and expected behavior
State Description Expected behavior
I fully assembled, sensor in chamber, air saturation, Gain =2 stable signal, 3 to 5 V
II POS connector + sensor removed from chamber, sensor still connected to sensor connector initial decrease in voltage
III sensor removed from POS connector stable signal at 0 V
IV POS connector removed from main unit signal offscale (+/- 9.99 V)


State
expected behavior observed? yes/no
Interpretation / Comment

I II III IV
no yes yes yes may indicate a problem in the Chamber assembly, or a defective sensor, continue testing
no no/yes yes yes probable defect in the Sensor. This indication is not so strong as a localization obtained via switching components. The POS connector (not the Sensor) may be defect, but this may be only visible when a signal is present.
no no no yes indicates a defect in the POS connector
no no no no indicates a defect in the Main unit; contact OROBOROS Instruments



Template:Troubleshooting

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